Problem

In the game notation and in printouts the chess symbols are not given correctly;

 

or

 

For the chessboard the wood and marble textures are not available; the board cannot be scaled.

 

Cause

The TrueType fonts are not correctly installed. This most often occurs when you do not have the required administration rights under Windows.

 

Solution

Install the fonts manually in the Windows Control Panel – Fonts. The fonts are to be found in the directory \Fonts on your ChessBase DVD.