Support
First of all: Check for updates in the chess server.
Automatic updates as required
Updates are actively supplied for the program
The program is supplied with a help file. When in the program, click on the symbol with a question mark on the top right-hand edge of the screen to open the help file.
Visit the support page on www.chessbase.com for answers to frequently asked questions.
Check the download page of www.chessbase.com for further resources.
Write a mail to our support if this does not solve your problem.
Check for Windows Updates.